Privacy Policy

Last updated: 19.04.2026

This Privacy Policy describes how ДАЯ ЕООД ("we", "us", "our") collects, uses, stores and protects the personal data of users of the website https://migun-bg.com ("the Site").

1. Data Controller

2. What Personal Data We Collect

Through the forms on the Site, we collect the following categories of personal data:

• Name — for identification and personalized communication
• Phone number — for booking confirmations and direct communication
• Email address — for sending confirmations and information
• Preferred date and time — for organizing demonstrations
• Message/inquiry — to understand your needs

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

• Booking processing — organizing and confirming demonstrations
• Communication — responding to inquiries and providing information
• Service improvement — analyzing feedback and optimization
• Legal obligations — compliance with accounting and tax requirements

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR) — when filling out forms
• Contractual obligation (Art. 6(1)(b) GDPR) — to fulfill bookings
• Legal obligation (Art. 6(1)(c) GDPR) — accounting and taxes
• Legitimate interest (Art. 6(1)(f) GDPR) — service improvement

5. Sharing Data with Third Parties

Your personal data is NOT sold to third parties. We share data only when necessary:

• Service providers — hosting, email services (with confidentiality agreements)
• Government authorities — when legally required (tax authority, court, etc.)

6. Data Retention Period

• Bookings — 3 years (accounting requirements)
• Inquiries — 1 year after last communication
• Marketing consents — until consent withdrawal

7. Your GDPR Rights

You have the following rights regarding your personal data:

• Right of access — to receive a copy of your data
• Right to rectification — to request correction of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction — to restrict processing
• Right to data portability — to receive data in structured format
• Right to object — to object to processing
• Right to withdraw consent — at any time

To exercise your rights, please contact us at office@migun-bg.com

8. Data Security

We implement technical and organizational measures to protect your data:

• SSL encryption of communication
• Secure databases with restricted access
• Regular backups
• Staff training on data protection

9. Cookies

The Site uses the following types of cookies:

• Necessary cookies — for site functionality (sessions, language)
• Analytics cookies — for visit statistics (if used)

You can manage cookies through your browser settings.

10. Changes to the Policy

We reserve the right to update this Privacy Policy. In case of significant changes, we will notify you through the Site or email.

11. Complaints to Supervisory Authority

You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP):

12. Contact

For questions regarding the processing of your personal data, please contact us: